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1. How do I report a water or sewer issue?
2. I don't have a shut-off valve anywhere after the meter-can. Am I allowed to go into the meter-can to shut off my water immediately?
3. What would happen if a plumber goes into my meter-can without prior authorization?
4. I've noticed the water pressure in my house has decreased over the years, Why?
5. Why does my water look dirty or cloudy?
6. I have a water softener in my home. How much water hardness does my water softener need to be set at?
7. What portion of my water and sewer service lines is my responsibility?
8. Does my insurance company cover my service line repairs/replacements?
9. Can my water & sewer service lines cross my property line into the neighboring property and be shared?
10. Where can I get information on Low Income Energy Assistance Program (LIHEAP)?
11. Who do I contact for new water and sewer services?